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Virtual Scribe To Assist With Ehr Documentation

Initial Perception vs. Current Reality

In theory, many thought EHR adoption would replace transcription, but as the widespread implementation of EHRs in medical offices and facilities is well underway, we are finding this is NOT the case at all. It is becoming apparent that one of the struggles of EHR implementation is physician documentation. HIM directors prefer utilization of the EHR’s structured document templates, while many physicians prefer narrative dictation and transcription, the method relied upon for its simplicity and speed. Physicians are sometimes challenged with accurately capturing the complexity of their specific patient circumstances utilizing the limited point-and-click templates the EHR offers. Therefore, transcription becomes an integral part of a solution, when used in conjunction with the EHR, to create quality patient care.

MTSOA offers a “HYBRID” approach, enabling physicians to spend time where it is most cost-effective to the practice and most appreciated by the patient - in the exam room for a one-on-one encounter, not in front of the computer. Leave the clerical documentation to your virtual scribe!

Hybrid Approach

H – Healthcare providers devote the needed one-on-one time with their patient, while our scribes utilize their expertise inside the EHR.

Y – Your healthcare providers may opt to dictate as usual. Data shows that providers performing self-entry text, EHR templates, and/or self-editing dictation lowers their productivity, reducing the number of patients seen in a day. Thus, MTSOA offers a solution in which dictation is completed as usual and the clerical work resides with our EHR-specific trained scribe.

B – Benefits of a hybrid approach extend to everyone involved – HIM directors (transcription is an EHR adoption enabler), medical practices/facilities (who receive incentives upon compliance with adoption of an EHR and meaningful use), healthcare providers (able to be more efficient and productive), scribes (who continue to utilize their expertise as transcriptionists and produce high-quality medical records), and most importantly, patients (who receive complete and accurate documentation of their healthcare encounters without sacrificing one-on-one time with their doctor during their visit).

R – Rely on MTSOA to assist your practice in creating meaningful use by dictating as usual and allowing MTSOA and your EHR to work together to produce the data that is being mandated.

I – Integrate our hybrid approach in your facility so that your healthcare providers can still opt to use a narrative-based dictation method, which is the key to communicating an accurate diagnosis and treatment plan.

D – Discrete recordable data is produced with the assistance of transcription into your existing EHR. Physicians will continue to dictate their patient encounters in their own words with the transcribed output entered directly into the appropriate template sections in your EHR.


WHETHER UTILIZING OUR HYBRID APPROACH OR INTERFACING, MTSOA WILL ASSIST WITH COMPLIANCE OF "MEANINGFUL USE" GUIDELINES WITHOUT LOSS OF PHYSICIAN PRODUCTIVITY OR QUALITY STANDARDS OF PATIENT CARE.